Social proof: reviews

5 star rating

Great Course

Georgia O'Brien

The course was great very easy to understand and was fun to do

The course was great very easy to understand and was fun to do

Read Less
5 star rating

communication Skills

Tracy Townson

This is a good course and its easy to stop and pick up at the point you left it. I found it very easy to follow and easy to understand.

This is a good course and its easy to stop and pick up at the point you left it. I found it very easy to follow and easy to understand.

Read Less

Course curriculum

  • 1

    Getting you started

    • Starting this course

    • What to expect

    • Introduction to communication
  • 2

    What we see

    • Visual perspectives

    • Illusions

    • Considering perspective in communication
  • 3

    The words we choose to use

    • It was the way you said it

    • Pitch, Tone & Speed
  • 4

    Body Language

    • Introduction to body language

    • Part 1. The Head, Eyes & Hands

    • Part 2. Posture

    • What to avoid

  • 5

    It's time for a break

    • Stretch your legs. Have a 10 minute break to disconnect.
  • 6

    Listening

    • Listening

  • 7

    Questioning

    • The type of questions you use

    • Questioning - Tips and Tasks
  • 8

    Written communication

    • Communicating in writing

    • Email etiquette
  • 9

    Stress management

    • Managing stress to communicate better
  • 10

    Final Thoughts

    • Summary